Tag User Experience Design

new column: the user experience

I’m writing a column for Library Journal called The User Experience. It’ll appear every other month.

In this month’s I explain what UX is, make the case for librarians as designers, and even talk about Paul Renner.

Every time librarians create a bookmark, decide to house a collection in a new spot, or figure out how a new service might work, they’re making design decisions. This is what I like to call design by neglect or unintentional design. Whether library employees wear name tags is a design decision. The length of loan periods and whether or not you charge fines is a design decision. Anytime you choose how people will interact with your library, you’re making a design decision. All of these decisions add up to create an experience, good or bad, for your patrons.

introducing INFLUX library user experience

INFLUX library user experience

Who Amanda Etches-Johnson and I
a library user experience consultancy
Why because we love libraries and UX work, so we put them together
For libraries wanting to improve their websites and in-house services
How many ways!
What Else
a blog and a fun contest to kick things off!