There’s been a ton of great stuff about library website user experience recently.
Usability Testing
Stephen Francoeur reports about usability testing his library’s site, complete with some lessons learned. Don’t miss note taking form and testing protocol.
Stephen linked to Matthew Reidsrow’s report of a Krug-esque testing routine at Grand Valley State University Libraries. He shares all sorts of useful documents at the end of his post. Bonus: don’t miss his post on using jQuery for making their link resolver usable. Aces! GVSU’s monthly testing has paid off. Check out their site:
Personas & User Research
HathiTrust gives some information about how they used past research to create persona documents. They’ve also posted the documents.
The Vancouver Public Library is documenting a large co-cocreation process called Free-For-All. They’re soliciting community input about the following topics:
- Public places and learning spaces
- Future directions of library collections including digital formats
- The role of the library supporting children and families
- The role and purpose of public programming and training