I recently posted about some nice dialog box language I came across and I saw some more today. I’d much rather click on a “Ooh, That Sounds like Fun!” button than one that reads “Register!” That cutesy language, however, might be at the limit for how far it can go without obfuscating the actual purpose of clicking.
The screenshot is from the new Twitter client Tweetie. I debated whether or not I should take the time to post about this nice dialog box but later on in the day I was inspired to whilst attempting to place a reserve on a library item.
I fully realize that I’m being picky and that I’m hyper-aware of this issue, but even though the OPAC asked me to please fill in “ALL” of the info, it almost-but-not-quite-felt like MCL was reprimanding me for not filling something in. It felt more like their choice of message was a lost opportunity to use the situation to make a friend or ally.
Here’s my 3 minute redo which isn’t perfect but does add a nice UX element: an arrow indicating where action is needed.
I love using the Multnomah County Library system. After not being able to place a hold on the above item at all, I chatted with a librarian on L-Net and they told me that the MCL copies were missing and then told me how to get it via Interlibrary Loan.