November 2008
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Month November 2008

the TFML isn't afraid to make changes


 
My former place of work is making some big changes. While the library has a very traditional appearance it isn’t afraid to slaughter the occasional sacred cow and try new things. I’m sure that ricklibrarian will give us some more updates once he finishes writing his Readers’ Advisory book but from what I know, they’re changing things to give more space to DVDs, audiobooks and teens. What’s leaving? Back issues of periodicals and a significant portion of the print reference collection. Rick is a dyed-in-the-wool-long-time reference librarian but recognizing the value in jettisoning no longer used items and procedures. Cheers to Rick, Anne and the TFML!
 
Also, I’ve gotta say that I always wanted to do something like this to the reference desk:

voices in the static


 
If you happen to subscribe to my Flickr photostream you maybe remember some seemingly random images of television static a bit ago. While I do think they’re pretty to look at in their own right, I didn’t upload them for everyone’s enjoyment. There was a greater purpose. These are individual frames from an animated gif that was found on the website voicesinthestatic.com. If you click through you’ll notice that there’s no animated gif on this page right now. Just a creepy image and a short, odd, noise. The page has been taken over by something called “Distortion” but the story is complicated and I’m getting way ahead of myself. You see, Voices in the Static is an Alternate Reality Game (ARG). I split apart that gif looking for clues and uploaded the results so that others could scour the static as well. (Nothing came of it.)
 
This is the first ARG I’ve taken the time to play and I’m finding it quite difficult to write about what it is like. Central to the whole thing is a story being told, but it is being told in a way very different than the way books and movies tell stories. The best I can do to describe the narrative flow in terms of books would be a Choose Your Own Adventure, but that doesn’t come close to capturing the level of interactivity involved. For example, players of the game were given pretty much no story to begin with. We’ve had to piece together most of it by finding clues and determining their meeting.
 
There are some aspects of game I want to highlight:

  • The whole thing is about defining information problems, using appropriate strategies to find information, discussing and analyzing the information with others, and acting on it. This process should sound very familiar. For more on ARGs and information literacy, see the post Alternate Reality Games and Information Literacy that Chad Haefele posted while I was in the middle of writing this. (great minds)
  • To get some more information about a character and place in the game some people used their local and university libraries. Someone was even so motivated that they used microfilm. Voluntarily.
  • The story spilled over into real life when we figured out that one of us had to snail mail letters – written in hexadecimal code mind you – to a development company and community group in Pennsylvania. (I looked at it as some sort of Dada prank, sent the letter, took a photo, emailed it to the game’s main character and in the process solved the first puzzle of the game. I was a little proud when the main character told everyone “The Librarian has saved.”)
  • Clues have come in the form of craigslist ads, images that need to be examined with photoshop, mp3s that need to be run through filters and edited in audacity, emails in English, Morse code (text and sound) and hexadecimal code, astronomical events, a recorded voice mail message a few phone calls too.
  • The story is unfolding at a glacial pace and people don’t seem to be impatient, in part because they’re playing many different ARGs at the same time.
  • One of the reasons why I think the story is being told slowly is because of unforeseen input by someone playing the game. One of the players had the clever thought to align himself with the story’s antagonist. Instead of working against this character, on a whim he started helping him. While this is slightly frustrating in-game because we were making good progress, out-of-game I’m fascinated at how the story can adapt to the players’ actions.

If you’d like to check out where people are reporting about and discussing the game, go to the Voices in the Static portion on unforum. And if you’re inspired you can register an account and join in, though you’ll have a decent amount of reading to do to catch up on the story. You could catch up by checking out the Voices in the Static wiki.

The potential for libraries using ARGs to teach media skills and for outreach/advertising is limited only by our imaginations and is something I’m going to be mulling over the next little while.

Libraries in Which I’d Live: Glaspaleis Edition

The Glaspaleis in Heerlen, The Netherlands, built in 1935. It is a former a fashion house, and now contains the town’s public library, a movie theatre and art gallery.

The library is spread over four floors and is the big attractor with 250,000 visitors per year, which also benefits the other occupants. Conversely, its collection has a focus on the topics of the other occupants, resulting in a dynamic situation of mutual cultural impulses.
 The film house, De Spiegel (‘the Mirror’), is a volunteer organisation, focusing on quality, as opposed to mainstream cinema, showing films by David Lynch, Peter Greenaway, Stanley Kubrick and Woody Allen, but also less known film directors. There are plans to use the glass walls as a projection screen, projecting films from the inside, which can be viewed from the squares surrounding the building.
[wiki]

file under: libraries in which i'd live

Glaspaleis (by aaron schmidt)
The Glaspaleis in Heerlen, The Netherlands, built in 1935. It is a former a fashion house, and now contains the town’s public library, a movie theatre and art gallery.

The library is spread over four floors and is the big attractor with 250,000 visitors per year, which also benefits the other occupants. Conversely, its collection has a focus on the topics of the other occupants, resulting in a dynamic situation of mutual cultural impulses.
 The film house, De Spiegel (‘the Mirror’), is a volunteer organisation, focusing on quality, as opposed to mainstream cinema, showing films by David Lynch, Peter Greenaway, Stanley Kubrick and Woody Allen, but also less known film directors. There are plans to use the glass walls as a projection screen, projecting films from the inside, which can be viewed from the squares surrounding the building.
[wiki]

use a mobile device for authentic text communication

One theme I noticed at Internet Librarian 2008 was authenticity. I heard at many different presentations that we should be aiming for having authentic conversations with people on websites, be authentic in our marketing efforts, and be authentic when communicating via IM or SMS. I’d even argue that since our OPACs are becoming ghettoized, abnormal piles of data, the rays of hope discovery systems such as SOPAC 2 and VuFind are all about providing normal, authentic web experiences. I agree with all of this talk about authenticity and think that librarians should be celebrating it. After all, isn’t it easier and more fun to just be ourselves rather than to speak with an Official Institutional Voice?

Anyways, during their presentation on text message reference I was hoping that Joe Murphy and Ellen Peterson would give us their recommendation about the best tools to use for the job. Joe recommended the simplest and probably the cheapest option at the best: just using a mobile device. While I have no experience communicating with patrons via SMS, I think this is right on. Why complicate things and remove librarians from the authentic experience? It is probably more difficult to write overly long messages on an actual mobile device than with email to SMS software.

That being said, I’m interested in take a look at the new Text A Librarian product that combines IM, SMS and multi-site/multi-librarian queuing. The Librarian In Black called that the “holy grail” and wrote about the software too.

Here are Ellen and Joe’s slides:

 
P.S. Be sure to click through on Ellen’s name above to the Blogger site that she’s set up for her students to use as a point of contact. Nifty.