March 2005
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Month March 2005

Day One of Computers in Libraries

There are a number of things I’m slightly busting at the seams to post about. I must say that it has been an inspirational day.

David King talked to a room packed with people about an excellent way to frame a library’s website: a user targeted design. It was a full and rich presentation, but I’ll try my best to sum it up in one sentence. A user targeted design has updated content (generated in house and other), directed to a specific user groups.
To make it clear, user targeted design is niche marketing, making web pages for specific audiences. The reason I like this idea so much (and plan to make my library’s site more than half-way user centered) is because a user targeted approach also seems to be user centered. A really good tidbit from his talk was about promoting user targeted websites. King’s approach is to match other (targeted) materials with URLs of the targeted page. For instance, on a ‘Romantic Reads’ bookmark, he puts the URL of the matching content on the KCPL website. He also mentioned telling local community organizations about content on your site that is relevant to them.

Earlier in the day, Clifford Lynch gave an interesting overview of the past twenty years of libraries and computers. He didn’t spend much time talking about the technical innovations, but rather what these innovations had on data.

I spent some time reflecting on how much data there is today, how long it may or may not last, and what a huge change this is from the past. We’ve moved from a “scarcity of information” in the 80s to an abundance now. As the amount of data continues to grow, so will our methods for finding it.

Then in a session this afternoon, Stephen Abram brought up his “Internet as acorn” simile and mentioned that so far we’ve been in a period of slow growth. The oak tree will be much larger, and it will shoot up much faster than the germination period of the acorn. As is the trend, the changes that Lynch spoke about, impressive in their own right, are going to pale in comparison to what we see in the next twenty years.

Another topic that both speakers covered was images on the web. Lynch noted how images are quite standard now, freeing physical objects in a way. Pictures are now a part of discourse. These visual surrogates are important for all of the visual learners in the world (i.e. the people that learn in ways different than the 20% of us that are text-based librarian-type learners). The underlying implication is that libraries should be involved with this trend and involve visualization in their repertoire. Perhaps part of virtual reference systems of the future will be a full replication of your library’s physical space and your own avatar to use to interact, communicate, and collaborate with your patrons.

Now I’m going to run through my ‘Dead Technology’ presentation. A bit of jocularity tonight is going to be a relief for everyone I’m sure!

hurrah for michael

My friend and colleague Michael Stephens was selected as a 2005 Library Journal Mover & Shaker.

They certainly got it right because his section is titled And Gladly Teach. He is a wonderful librarian and educator because he cares about libraries and library users. I’m happy that he is getting the recognition that he deserves.

more futura please

I enjoy this font. I like seeing it in use.

CIL 2005 Bag Theme: Bzzy Bees

Yes, we’re all busy running around, listening, learning. Yay.

gee dub-ya at CIL, workshop goodness

So get this: POTUS is showing up to talk at CIL. Well, not CIL exactly, but he’s going to be here at the Hilton to talk to another conference. It is quite odd to be sitting here in the concourse and seeing tons of Secret Service types running around. Protest anyone?

My morning workshop with Michael went well. It was the first time for this one, and we had a ton of content to get through. We had good interactions/conversations and everyone seemed to enjoy our presentation. The focus of my content was the talking about hot technologies to consider, being user-centered, and I stressed the library as a community’s techno-leader.

AOL TOS A-OK?

You may have read that America Online recently altered their Terms of Service for AOL Instant Messenger (and their other services). The good news is that the Internet community kinda flipped out, raised some Cain, and they changed/clarified their policy.

You can imagine that when it came out that the TOS in place since February read, “You waive any right to privacy” people were alarmed. IMming librarians should have been included in this group. There’s more to the old TOS that was scary. Read:

Although you or the owner of the Content retain ownership of all right, title and interest in Content that you post to any AIM Product, AOL owns all right, title and interest in any compilation, collective work or other derivative work created by AOL using or incorporating this Content. In addition, by posting Content on an AIM Product, you grant AOL, its parent, affiliates, subsidiaries, assigns, agents and licensees the irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt and promote this Content in any medium. You waive any right to privacy. You waive any right to inspect or approve uses of the Content or to be compensated for any such uses.

That’s some frightening stuff. I haven’t read through the new TOS because they are quite long, but here they are if you’re interested. AIM Terms of Service.

From cnet: AOL clarifies IM privacy guarantee

hello from the past

I’m writing this Saturday afternoon, but it should post to the world while I’m on my way to Washington, DC for Computers in Libraries 2005. I’ll be involved with four presentations at the conference:

-Wednesday night’s funny Dead Technology Panel

-Collaboration & IM: Breaking Down Boundaries

-Technology Planning for Libraries: Avoiding Technolust and Technobust

-Top Ten Things to Stay Tech Current

Also, I’ll be reporting the goings-on of the conference here, and there will be plently more content at (and linked from) the InfoToday Blog. And if you’re not interested in the conference, I’ll at least be posting about the good places I go to eat.

proof of concept: circulating audiobooks from iTunes Music Store

Just to see how the process would go, I decided to download an audiobook from the iTunes Music Store today and convert it into a circulable package. Why? While slightly more staff time intensive, buying audiobooks this way could be cheaper. Also there’s the whole books on mp3 issue that we’re trying to figure out. I like the program in which we’re currently participating, but that doesn’t mean I shouldn’t poke around, right?

Here’s how it went. I selected the title and downloaded it. I next loaded the downloaded mp3s into a playlist and burn. Normally, this wouldn’t be an issue, but it was. When burning music from a playlist, if there is more than one CD’s worth of content, the program prompts the user to cancel or have the music burn on multiple CDs. It did indeed prompt me, but then alerted me to the fact that burning across CDs wasn’t allowed with content purchased from the ITMS. It also suggested that I just burn one book section at time, which I did. These individual sections (there were three for Dress Your Family…) burned across 2 CDs each actually.* Whilst the CDs were burning, I prepared packaging for the BOCD.

I coped and pasted the artwork from the ITMS into photoshop, and printed it out. I could not, however, copy and paste the (Booklist and LJ) blurbs from the ITMS. My highlighting/copy function was disabled. At this point I said to myself, “Ha! Doesn’t the ITMS know that I’m a librarian and have special content from these library sources?!” So I surfed on over to amazon.com and copied the Booklist blurb into a document and printed it. After throwing down some chicken scratch labeling the CDs, I was done.

Here’s a gallery of the DIY ITMS Audiobook

It turned out fine with pretty much no effort. I’m sure our tech services people could make it look very professional.

Here are some numbers regarding the process:

-Cost of audiobook from the ITMS: $16.95

-Time spent downloading the (6+ hour ) audiobook from the iTunes Music Store: 9 minutes

-Number of CDs: 5

-Time to burn each CD: 3 minutes each

Let’s say that the entire thing took about 30 minutes**. Processing a BOCD takes some time, but maybe not this much. Perhaps this takes twice as long. So, how much money would this extra 15 minutes save us? Well, in this case, sadly, not too much. Amazon lists this same item for $21.75 (plus shipping), and we could buy it from our jobber for $17.59. I suspect that there are a number of issues involved with these figures. Maybe some books can only be found unabridged from, say, recorded books. Perhaps it is the case that anything to be found, unabridged, on the ITMS can also be found through our jobber or amazon. I would love to be able to save money using the ITMS, but at this point I’m not sure it’ll happen.

Other thoughts:
It would be nice to have audiobook content on a computer, ready to be burned to replace scratched CDs. I suppose this could be accomplished by ripping CDs purchased, which would be a slight reversal of the whole downloading from the ITMS process.

One advantage that our current books on mp3 program, ListenIllinois has over downloading from the ITMS and circulating on an mp3 player is an interface. Take a look at ListenIllinois’ site and you’ll find that it looks good and works well. This wouldn’t be the easist thing for a library to replicate.

The key to all of this will be sitting down to figure out if there is unabridged content on the ITMS can be downloaded for less than purchased elsewhere. It seems like the majority of their content is from Audible (as is the case with ListenIllinois), but I don’t know if content direct from them is as easy to burn onto CDs. Anyone know?

*Except for the last section, which was short.

**Note: this is a relatively short book. All of this would take longer for a longer book.

but seriously folks….

A number of posts ago I mentioned that we were going to be offering some neat computer classes for patrons. I followed through on this and they’re a go. The library newsletter came out last week.

Weblogs and Really Simple Syndication (RSS): Getting the most out of the Web and publishing to it.
Thursday, March 24, 7:30 pm
Did you know that you can have a website up and running for free in about 5 minutes? Using weblogs, having a website is as easy as writing an email. Also, learn how to use a RSS aggregator, a great tool for reading websites.

I included both the production and consumption aspects of blogs in this class. I’ll likely concentrate on what people in the class seem to be most interested. Before this class I figured I’d better (finally) get on the ball, so there is now a beta (as in, not linked from anywhere) “What is RSS?” page on our site, and some exposed RSS. Check it out and let me know what you think.

What is Wireless?
Thursday, April 7th, 7:30 pm
Wireless Fidelity, otherwise knows as Wi-Fi, is an exciting Web technology that is becoming very popular. In this informational session, learn about the different types of Wi-Fi, and how you can use it to be more productive.

I really think that I’ll spend most of this class answering people’s questions.

public computing

1. The past number of times we’ve purchased new computers for the library, we noticed that Dell wasn’t giving deals on Microsoft Office like they once did. Instead, they were bundling Corel’s WordPerfect and associated programs. Around the same time we started to get more and more inquiries about whether or not we had WordPerfect on our computers. Due to the requests, we now have the Corel suite on our public machines. If you’re in change of the computers in your library, keep your ears open to people taking about WordPerfect.

2. I’ve started a small “Get the Library’s Computers Totally in Order” campaign that involves spending 1.5 hours at the library before it opens once a week. We don’t have a server :( so the time is quickly eaten up going from computer to computer. Recently I made sure all of the computers had the most recent versions of both IE and Netscape (with all of the appropriate plug-ins), and also downloaded Firefox 1.0. Having three choices on the desktop that say “internet” has thrown a few patrons for a loop, but it has been a wonderful excuse for some educational sessions on browsers. Tabbed browsing, built-in search boxes, the google toolbar and the dangers of IE are quite new topics to many of our patrons.

3. We often have patrons bringing in USB storage devices but yesterday was the first time I saw an iPod shuffle plugged into one of our machines.