Daily Archives: 15 Feb 05

IM reference interviewing

When I started library school I thought that the “reference interview” was something librarians made up so they’d have something to write articles about. Was I ever wrong!
I really enjoy seeing the way reference transactions unfold. The neat thing about doing reference via IM is that you’re left with a record of [...]

when was the last time you had this kind of response to a new library service?

Brian didn’t give me permission to publish a portion of his email, but I’m so excited about it I’m going to throw caution into the wind. He wrote [emphasis mine]:

Rule number 1: Don’t send out IM reference fliers to every middle school and jr. high classroom on the same day!

Had to have [...]