February 2005
Mon Tue Wed Thu Fri Sat Sun
« Jan   Mar »
 123456
78910111213
14151617181920
21222324252627
28  

Day 14 Feb 05

you may or may not get this

[s.r. ranganathan has a posse]

[update: welcome MeFi, especially other members of the MeFi Librarian Posse. you might have seen my posts under the name ArcAm. cheers!]

balancing act

It is true that being available through IM will impact your workflow, just like adding telephone and email reference did. Take a look at this post I saw from our internal staff communication blog:

Sunday afternoon

At one point this afternoon, I had had 3 walkup, 3 phone, and 3 IM reference questions.

Some might say, “That’s quite a bit going on.” That’s not false, but the statement shouldn’t have any negative implications. In other words: How cool is it to have more people using the library?