![[s.r. ranganathan has a posse] [s.r. ranganathan has a posse]](http://www.walkingpaper.org/images/posse2.gif)
[update: welcome MeFi, especially other members of the MeFi Librarian Posse. you might have seen my posts under the name ArcAm. cheers!]
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![[s.r. ranganathan has a posse] [s.r. ranganathan has a posse]](http://www.walkingpaper.org/images/posse2.gif)
[update: welcome MeFi, especially other members of the MeFi Librarian Posse. you might have seen my posts under the name ArcAm. cheers!]
It is true that being available through IM will impact your workflow, just like adding telephone and email reference did. Take a look at this post I saw from our internal staff communication blog:
Sunday afternoon
At one point this afternoon, I had had 3 walkup, 3 phone, and 3 IM reference questions.
Some might say, “That’s quite a bit going on.” That’s not false, but the statement shouldn’t have any negative implications. In other words: How cool is it to have more people using the library?