Please don’t mistake this post a bit of schadenfreude, but I was very interested to read an article titled “a spam filter for questionpoint” the other day. In it, Caleb Tucker-Raymond, the Statewide Digital Reference Coordinator for the L-net project, describes the issue of spam coming through QuestionPoint. He also does a great [...]
Kathleen from University of Illinois at Urbana-Chamapaign left a comment about a paper she recently published. I like the UIUC doesn’t see IM and web-based chat as an either/or proposition and look forward to reading the paper.
The UIUC (Univ. Illinois @ Urbana-Chamapaign) Library has been operating IM reference alongside its chat service since Feb [...]
No matter how much I seem to flap my gums about instant messaging, I still find some people are interested. As I mentioned in the previous post, the conversation has shifted from getting the occasional “Meh” or “Nope, no way” to “Yes! I know I need to do this, but no one else [...]
