Comments on: are our date due receipts as useful as they could be? http://www.walkingpaper.org/497 A library design consultancy, shop and blog by Aaron Schmidt Thu, 09 Feb 2012 23:25:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: cj http://www.walkingpaper.org/497/comment-page-1#comment-20585 cj Sat, 10 Nov 2007 03:30:52 +0000 http://www.walkingpaper.org/497#comment-20585 An automation company, Biblionix, here in Texas took the suggestion of the library staff and added in the amount that the materials checked out would have cost the patrons and had that added to the bottom of the receipt. Different from your suggestion, but interesting. http://www.biblionix.com/products/apollo/#EmpowerPatrons "Clear value-add of the library: At checkout, the printed receipt is more than just a record of what items were checked out. The Apollo receipt shows how much money the patron has saved for the year by using your library. This is calculated by totaling the value of all the items that have been checked out by that patron." An automation company, Biblionix, here in Texas took the suggestion of the library staff and added in the amount that the materials checked out would have cost the patrons and had that added to the bottom of the receipt. Different from your suggestion, but interesting.

http://www.biblionix.com/products/apollo/#EmpowerPatrons
“Clear value-add of the library: At checkout, the printed receipt is more than just a record of what items were checked out. The Apollo receipt shows how much money the patron has saved for the year by using your library. This is calculated by totaling the value of all the items that have been checked out by that patron.”

]]> By: Dave Pattern http://www.walkingpaper.org/497/comment-page-1#comment-20282 Dave Pattern Fri, 19 Oct 2007 17:23:01 +0000 http://www.walkingpaper.org/497#comment-20282 Cool idea Aaron! We're already doing personalised suggestions based on a user's borrowing history when they log into the OPAC (these get around 30 click thru's a day). Our RFID units use SIP2, but I'm not sure if SirsiDynix Horizon supports being able to include personalised messages via the SIP2 controller? What might be a funky thing to do is to add personalised suggestions to our pre-overdue emails, which are the courtesy emails we send out 2 days before an item is due back. Cool idea Aaron!

We’re already doing personalised suggestions based on a user’s borrowing history when they log into the OPAC (these get around 30 click thru’s a day).

Our RFID units use SIP2, but I’m not sure if SirsiDynix Horizon supports being able to include personalised messages via the SIP2 controller?

What might be a funky thing to do is to add personalised suggestions to our pre-overdue emails, which are the courtesy emails we send out 2 days before an item is due back.

]]> By: Jeff http://www.walkingpaper.org/497/comment-page-1#comment-20281 Jeff Fri, 19 Oct 2007 16:57:36 +0000 http://www.walkingpaper.org/497#comment-20281 Most systems can do this. In Polaris, you can type in what you want the receipt to say. We run one item from our library news, like advertising our flash drives, reminding of the renewal service (most useful), and other items. Polaris also has an outreach module they have recently rolled out. I am tweaking the public interface. However, the person fills out what they like (authors, genres, subjects), and what they don't like, then it also weeds out what they have read. We are harnessing it for our bookmobile and eventually for our books by mail service. It could work as a recommendation service. The problem would be finding a way to plaster that information on the receipt. The other problem is that does anyone read the receipt? :) Most systems can do this. In Polaris, you can type in what you want the receipt to say. We run one item from our library news, like advertising our flash drives, reminding of the renewal service (most useful), and other items.

Polaris also has an outreach module they have recently rolled out. I am tweaking the public interface. However, the person fills out what they like (authors, genres, subjects), and what they don’t like, then it also weeds out what they have read. We are harnessing it for our bookmobile and eventually for our books by mail service. It could work as a recommendation service. The problem would be finding a way to plaster that information on the receipt.

The other problem is that does anyone read the receipt? :)

]]> By: maire http://www.walkingpaper.org/497/comment-page-1#comment-20280 maire Fri, 19 Oct 2007 14:15:50 +0000 http://www.walkingpaper.org/497#comment-20280 We've done it a couple of times to promote big things, like IM and telerenewal. But other than that, it's claimed to be too complicated* to make more timely changes. *I honestly half-believe this since I saw the boot screen the other day with a huge Windows 95 logo. We’ve done it a couple of times to promote big things, like IM and telerenewal. But other than that, it’s claimed to be too complicated* to make more timely changes.

*I honestly half-believe this since I saw the boot screen the other day with a huge Windows 95 logo.

]]> By: david lee king http://www.walkingpaper.org/497/comment-page-1#comment-20277 david lee king Fri, 19 Oct 2007 03:52:43 +0000 http://www.walkingpaper.org/497#comment-20277 There is a company printing stuff on the receipts - tscpl thought about it maybe 2 years ago (but passed on it). But you're right - it's just another way to market your stuff... and it would be very cool to both print real recommendations, and to print them with nicely designed fonts and sizes! Get right on that, will you? There is a company printing stuff on the receipts – tscpl thought about it maybe 2 years ago (but passed on it). But you’re right – it’s just another way to market your stuff… and it would be very cool to both print real recommendations, and to print them with nicely designed fonts and sizes! Get right on that, will you?

]]> By: Paul Mills http://www.walkingpaper.org/497/comment-page-1#comment-20276 Paul Mills Fri, 19 Oct 2007 02:31:15 +0000 http://www.walkingpaper.org/497#comment-20276 Several libraries in our consortium promote upcoming events, run coupon specials for coffee shops, etc. on their receipts Several libraries in our consortium promote upcoming events, run coupon specials for coffee shops, etc. on their receipts

]]> By: Greg http://www.walkingpaper.org/497/comment-page-1#comment-20275 Greg Fri, 19 Oct 2007 01:09:28 +0000 http://www.walkingpaper.org/497#comment-20275 Seems like there must be a way to harness the LibraryThing recommendations engine for that purpose. If you can get that info into a PAC, why not the receipts? Seems like there must be a way to harness the LibraryThing recommendations engine for that purpose. If you can get that info into a PAC, why not the receipts?

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