The Traffic Guru

“When you treat people like idiots, they’ll behave like idiots.”

Have a quick read of The Traffic Guru. It describes how removing traffic rules and signs in a small village prompted people to be more social and become better drivers.

“A year after the change, the results of this “extreme makeover” were striking: Not only had congestion decreased in the ­intersection—­buses spent less time waiting to get through, for ­example—­but there were half as many accidents, even though total car traffic was up by a third.”

Could such a strategy work in your library? Would you be willing to try?

2 thoughts on “The Traffic Guru”

  1. I think the big differentiator would be that people do know, and are tested on, the rules of the road. Libraries have no standard structure, and even if they did, not everyone would have foreknowledge of it before setting foot in the door.
    Now, a standardised library layout would be nice, but probably impractical, so the question is: does you library have the resources to teach each customer the layout before they are ‘let loose’. And do patrons wish to learn a layout which will be useless in other libraries they may visit?

  2. I think it’s a matter of the willingness to guide/give from one end and the willingness to learn/accept from the other. I would say the library will be in a complete chaos if it applies the same strategy. I’m sure I won’t be able to find the books I want!

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