new column: the user experience

I’m writing a column for Library Journal called The User Experience. It’ll appear every other month.

In this month’s I explain what UX is, make the case for librarians as designers, and even talk about Paul Renner.

Every time librarians create a bookmark, decide to house a collection in a new spot, or figure out how a new service might work, they’re making design decisions. This is what I like to call design by neglect or unintentional design. Whether library employees wear name tags is a design decision. The length of loan periods and whether or not you charge fines is a design decision. Anytime you choose how people will interact with your library, you’re making a design decision. All of these decisions add up to create an experience, good or bad, for your patrons.

8 thoughts on “new column: the user experience”

  1. Hey Scot, I don’t think LJ is going to offer any special feed for this. I’ll be linking to the articles as they appear so if you’re keeping an eye here you’ll be sure to see them.

    Thanks for the interest!

  2. There will be a feed for Aaron’s column, and I’ll post it here as soon as I can make it happen.
    Thanks for the interest, and thanks for a great column, Aaron.

  3. hi aaron,
    so glad you’re one of the ones (including myself) talking about ux in the library! we need it! just wanted to say thanks and i’m glad there are some fellow library ux’ers out there :)
    web design project librarian – ncsu libraries

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