Sorry about the delay, but here are the links I promised everyone at yesterday’s presentation at the NSLS.
Fast Cheap & Easy: Instant Messaging in Libraries [ppt]
IM in Libraries, a Bibliography [word doc]
Both times I’ve been at the NSLS, the sessions have had a wonderful conversational feel. Audiences are getting more sophistacated about IM in libraries, so I think it will soon be time to step up and incorporate some advanced issues into the presentation.
Aside from what’s in the powerpoint, we talked quite a bit about IM vs. our local browser-based chat project, IM creating community, and staffing issues – always a favorite.