libraries that IM

UPDATE: Of course, Library Success is an open wiki and therefore I’m not really needed for the addition of content. I just added in Ohio University – they’re starting a pilot project Tuesday – and saw a bunch more libraries on the list. Hurrah for wikis, less work for me (and everyone).

The LiB and I are doing our part on the LIS wikis that have popped up. Naturally we’ve gravitated towards the IM Reference content. One of the things we’d like to do is come up with a semi-authoritative list of libraries using IM for Reference (or other!) transactions, and what software they’re using.

Here’s the Online Reference portion of Library Success

So if you IM at your library and you’re not on the list, send me an IM or email, or leave a comment. If you’re on the list and the software you’re using isn’t listed, let me know. If it is a secret program your administration doesn’t know about…well, that’s your problem. ;)

  1. Duke University – AIM
  2. Marin County Free Library – Trillian
  3. Morrisville State College – AIM
  4. Georgia Perimeter College
  5. Hackley Public Library – Trillian
  6. Homer Township Public Library – AIM
  7. Springfield College
  8. St. Joseph County Public Library – Fire
  9. Temple University
  10. Thomas Ford Memorial Library – Trillian
  11. University of Illinois at Urbana-Champaign
  12. University of Nevada, Las Vegas – Trillian
  13. University of North Carolina at Chapel Hill – Davis Library
  14. University of North Carolina at Chapel Hill – Undergraduate Library
  15. University of North Carolina at Chapel Hill – Brauer Math/Physics
  16. Wake Forest University

7 thoughts on “libraries that IM”

  1. btw, all of sjcpl’s branches are set up with Fire as well. they’re still in the “practice phase”. in sept we launch. main is the point of entry, but the patron may be “transferred” to the appropriate branch if needed. keeno, eh?

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