In, the February 2005 Cites & Insights Walt has a number of interesting comments responding to some of my posts here. I’m extra glad he quoted an earlier post of mine where I said “More on that later.” It is nice to have reminders!

The issue at hand is the role of libraries in their communities’ usage of technology. Answering some questions will help us explore the issue.

1. What would it mean for a library to lead their community through new info technologies?

and

2. Why should libraries get involved with leading their community through new information technologies?

1. The important thing to mention here is that a library can’t help the community it serves with technology by simply buying technology. As nice as it would be to install a wireless network, do VR, buy 10 of the latest widgets and call it a day, we can’t do only that. Simply buying technology and using it themselves won’t do the trick either. The answer to question one above is education. Libraries should demonstrate their expertise with information technologies by writing articles about new technologies on their websites and newsletters, and by offering classes. Chances are that someone at your library is a RSS junkie, or a blogging fiend, and would do a great job sharing their passion with people in your community. If a library happens to be looking for a project, they could consider contacting local organizations (government, park district, theatre, gardening club, genealogy/history groups), and set up infotech consulting sessions. Groups probably have all kinds of questions about how they can use the Web, wireless, photo-quality printers, digital cameras (and more) and libraries can help them!

2. Part of your library’s mission statement is (or should be) meeting the information needs of your community. Clearly, helping your community with new infotech is an aspect of meeting their information needs.

Aside from this, it is incredible PR for your library to be seen as the go-to place when it comes to questions about infotech. Being a community leader is a good way to get positive recognition. With positive recognition comes being valued, and increased use of your vital and active library. Whoop!

In Practice
This is fine and dandy on screen, but how does it play out in real life? We’ll see. This Spring we’re going to be offering at least two advanced classes/information sessions for patrons.

Web Logs and Really Simple Syndication: Getting the most out of the Web and publishing to it.

What is Wireless? Information on wireless networks and how you can use them.

When I have the presentations written, I’ll be sure to post them here for others to use. Once they transpire, I’ll be sure to write about the outcomes. Go out on a limb and report back too!